Last Updated: 25th February, 2026.
1. Introduction
Welcome to Dineopedia.
Dineopedia is a restaurant discovery and listing platform operated by Dinemetrics.
This Privacy Policy explains how we collect, use, process, and protect personal data when you:
- Visit Dineopedia
- Submit your restaurant for listing
- Contact us
- Request a Dinemetrics POS demo
- Interact with our website
We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
2. Data Controller
Dineopedia is operated by:
Dinemetrics
A 1301 Bilvam Regency, Palanpore Canal Road, Surat 395 009, India
Email: contact@dinemetrics.app
For the purposes of GDPR, we are the data controller of personal data collected via Dineopedia.
3. Information We Collect
3.1 Information You Provide
When you submit a restaurant or contact us, we may collect:
- Restaurant name
- Contact person name
- Email address
- Phone number
- Restaurant address
- City and country
- Restaurant type
- Current POS usage (if provided)
- Monthly order range (if provided)
- Marketing consent preference
- POS demo request preference
If you contact us directly, we may collect any information you voluntarily provide.
3.2 Restaurant Listing Information
Restaurant listings on Dineopedia may originate from:
- Restaurants using Dinemetrics POS, or
- Direct submissions via the Dineopedia submission form.
Published listings may include business information such as:
- Restaurant name
- Business address
- Public contact details
- Description
- Food menu
- Social media links
- Operating hours
We do not publish personal contact information of individuals unless explicitly authorized.
All submitted listings are subject to internal review and approval before publication.
3.3 Automatically Collected Information
When you visit Dineopedia, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Referrer URL
- Date and time of access
This data is collected for security, analytics, and performance purposes.
4. Legal Basis for Processing
We process personal data based on the following legal grounds under GDPR:
Legitimate Interest
- Reviewing and publishing restaurant listings
- Improving platform functionality
- Preventing fraud and abuse
- Responding to inquiries
Pre-Contractual Steps
- Contacting restaurants regarding listing requests
- Providing information about Dinemetrics services upon request
Consent
- Sending marketing communications (only if explicit consent is given)
- Optional promotional updates
Legal Obligation
- Compliance with applicable laws and regulatory requirements
5. How We Use Your Information
We use personal data to:
- Review and approve restaurant submissions
- Contact restaurant representatives
- Publish approved restaurant listings
- Provide requested Dinemetrics POS demos
- Improve SEO and discoverability of restaurant profiles
- Monitor website performance
- Prevent spam and malicious submissions
- Send promotional communications (if consent provided)
6. Data Sharing and Third Parties
We may share data with trusted service providers who support our operations, including:
- Hosting providers
- Cloudflare (security and CDN services)
- Email delivery providers
- Analytics providers
- Error monitoring services
These providers act as data processors and process data only under our instructions.
We do not sell personal data.
7. International Data Transfers
Some service providers may process data outside the European Economic Area (EEA).
Where applicable, we ensure appropriate safeguards are implemented, including standard contractual clauses or equivalent protection mechanisms.
8. Data Retention
We retain personal data only as long as necessary for the purposes described:
- Restaurant submission data: retained for business evaluation and follow-up purposes.
- Marketing data: retained until consent is withdrawn.
- Analytics data: retained according to the provider’s standard retention settings.
- Security logs: retained for a limited period for fraud prevention.
We periodically review stored data to ensure it is not kept longer than necessary.
9. Publication of Restaurant Information
Business-related information may be published on Dineopedia once approved.
By submitting a restaurant, you confirm that:
- You are authorized to represent the restaurant, and
- The submitted information is accurate and lawful.
We reserve the right to modify, decline, or remove listings at our discretion.
10. Your Rights Under GDPR
If you are located in the European Union, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion
- Restrict processing
- Object to processing based on legitimate interest
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise your rights, contact us at: contact@dinemetrics.app
11. Cookies and Tracking Technologies
Dineopedia uses cookies and similar technologies for:
- Essential website functionality
- Security (including spam prevention mechanisms)
- Analytics and performance measurement
Non-essential cookies are used only in accordance with applicable laws and may require user consent.
For detailed information, please refer to our Cookie Policy.
12. Security Measures
We implement appropriate technical and organizational measures to protect personal data, including:
- Secure hosting environments
- Encrypted communications (HTTPS)
- Access controls
- Spam protection systems
- Rate limiting and abuse prevention
However, no online system can guarantee absolute security.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page with the updated revision date.
14. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact: contact@dinemetrics.app